1. Information We Collect
We collect only the data necessary to deliver our automation services:
- Contact Information: Name, business email, phone number, and company details when you request a consultation or subscribe to our newsletter.
- Technical Data: IP address, browser type, and device information for security and analytics purposes.
- Business Data: Information you provide during consultations, including workflow details, integration requirements, and operational preferences.
- Credentials: API keys and access tokens required for building integrations (stored encrypted via industry-standard password managers).
2. How We Use Your Data
Your data is used exclusively for the following purposes:
- Service Delivery: Designing, testing, and maintaining your custom automation workflows.
- Communication: Responding to inquiries, scheduling consultations, and providing support.
- Improvement: Analysing usage patterns to enhance our services and user experience.
Zero-Training Commitment: We will never use your proprietary business data, customer information, or automation workflows to train public AI models. Your data remains exclusively yours.
3. Data Storage & Security
Zephra is committed to protecting your data through:
- Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
- UK GDPR Compliance: We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Data Residency: Primary data processing occurs within the United Kingdom and European Economic Area (EEA).
- Access Controls: Strict role-based access controls limiting data access to authorised personnel only.
4. Data Sharing
We do not sell your data. Your information may only be shared with:
- Service Providers: Trusted third-party subprocessors (e.g., cloud hosting providers) bound by data processing agreements.
- Legal Requirements: When required by law or governmental authority.
5. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data (subject to legal retention requirements).
- Portability: Request your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests.
6. Cookies
We use essential cookies to ensure the website functions properly. We do not use tracking or advertising cookies. Analytics data is collected anonymously and used solely for improving site performance.
7. Contact Us
For any privacy-related inquiries or to exercise your rights, contact us at:
Email: contact@zephra.tech
Post: Zephra Ltd, London, United Kingdom
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